Terms of service

Products and Availability

We specialise in the sale of branded and authentic perfumes. All products are subject to availability. We reserve the right to modify or discontinue any product at any time without prior notice.

 

Pricing and Payment

All prices are listed in GBP (£) and include applicable taxes unless stated otherwise.

We are not accepting Cash on Delivery (COD).


We reserve the right to cancel or refuse any order if fraud or payment issues are suspected.

 

4. Delivery Policy

We deliver across the UK using trusted courier partners.

Estimated delivery time is typically [ Five business days] from the order confirmation.

Delays may occur due to external courier issues or circumstances beyond our control.

Delivery charges, if applicable, will be clearly displayed before you confirm your order.

 

5. Return and Refund Policy

Due to hygiene and safety reasons, we do not accept returns or exchanges on perfumes or personal care items.

Once a product is delivered and paid for, the sale is final.

In the rare event of receiving a damaged or incorrect item:

 

  • You must report it at the time of delivery.

  • If damaged, refuse the parcel and notify us immediately via email or phone.

  • We do not accept claims made after delivery is completed and accepted.

 

Order Cancellation

You may cancel your order before it is dispatched by contacting us directly via email or phone.

Orders cannot be cancelled once they are out for delivery.

 

 Privacy Policy

We are committed to protecting your personal data. All personal information collected is handled in compliance with the UK General Data Protection Regulation (UK GDPR).

Your information is only used for order processing, communication, and improving our service. We do not share your details with third parties without consent.


Please see our [Privacy Policy] for full details.

 

Intellectual Property

All content on our website (images, text, logos, etc.) is the property of DXB trading company and is protected under UK intellectual property laws.

You may not reproduce, duplicate, copy, sell, or exploit any part of the site without written permission.

 

 Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be handled exclusively in UK courts.